Shopping Guide

How to Order

1. Select the item you wish to purchase.

Click [Add to Cart] to put the item into your shopping cart.

2. Go to Checkout.


3. Checkout

Enter your information and shipping address, and select a payment option following the instructions.

4. Receive an order receipt email.

You will receive a confirmation email. Please be sure to check the details of your order.

5.Payment

We will ship your order after we receive your payment.

6.Receive your order

Shipping Cost

Shipping Method

Our standard shipping is via EMS airmail (Express Mail Service by Japan's post office). Sea mail is available upon request. Please make this request by e-mail, fax, or phone. Please note that sea mail will take your order 1 or 2 months to arrive.

Shipping Cost

EMS shipping cost is fixed by weight. We will inform you the shipping cost via e-mail or fax after your order is placed. For your information, the shipping rate of EMS is shown in this web site.

Please enter the following link for details.
https://www.namikawa-ltd.com/page/3


Many countries and territories have stopped acceptance of inbound postal items according to the coronavirus pandemic and the war in Europe. Therefore Japan post EMS is not accepting parcels to those countries now. (Australia, Canada, UK, France, Germany, etc.)
We will ship by DHL or UPS instead. Please ask for the shipping cost and condition by mail. Moreover, if DHL or UPS is cheaper , we will ship instead of EMS.


Delivery Time

All orders for in-stock items will be shipped within 2 business days after we receive your payment.
The following is the standard delivery time by EMS.

Asia 2-4 business days
North America 3-5 business days
Europe and other area 4-8 business days

Tracking information

When your order is shipped, you will be notified the EMS tracking number by e-mail.
Please use the direct link below to access Japanese Post’s tracking service.

Tax

Item prices do not include tax. Taxes will be added on checkout.

=== Customers Outside Japan ===
The price shown on the product pages is in Japanese Yen.
Customers outside Japan do not need to pay Japanese tax.

The total cost of your order is equal to the price of your selected items plus shipping.
However, your applicable duties/customs, if any, will be charged at your end upon receipt of the package.

Payment

Paypal

After you place your order, our Paypal accout will be informed together with the total cost including the postage.
Please send the payment after you check our e-mail.

Credit Card

After you order, we will notify you by e-mail the total amount, including shipping.
Settlement screen is displayed when you click on a URL is entered in the mail, you should complete the settlement.

Bank Transfer

Bank: Mitsuisumitomo Bank ( Swiftcode = SMBCJPJT )

Branch: Jiyugaoka Office

Account Type: Ordinary Savings Account

Account #: 0946941

Name: Namikawa Heibei Co., Ltd.

Please pay the amount for your order, shipping, and bank commission into our account.

The local (Tokyo) bank charge of 4000 Yen will be added to the total amount.
Please pay any other commission charge you are asked at the bank.

We do not accept bank draft or international money order check.

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